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Frequently Asked Questions

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  • What types of vehicles do you use for transportation on rough roads?
    In navigating rugged terrain, we rely on robust and dependable vehicles such as off-road trucks, as well as 6x6 and 8x8 vehicles, ensuring reliable transportation under challenging conditions.
  • How experienced are your drivers in navigating difficult road conditions?
    Our drivers possess extensive expertise in traversing challenging roadways. They undergo rigorous training and bring years of hands-on experience navigating difficult terrains, guaranteeing the secure and efficient transport of goods.
  • What is the estimated travel time from Lubumbashi to Manono, Kalemie considering road conditons?
    The anticipated travel duration from Lubumbashi to Manono and Kalemie is subject to fluctuations based on variables including road conditions, weather patterns, and other influencing factors. Typically, the journey spans 25 days during the wet season and 5 days during the dry season due to the presence of rugged roads and potential impediments along the route.
  • What are your rates for transportation services to Manono and Kalemie?
    Our pricing structure for transportation services to Manono and Kalemie is contingent upon several considerations, such as cargo type, volume, distance, and specific requisites. We invite direct communication for a personalized quotation tailored to your distinct requirements.
  • Do you need to pay a deposit before the products are transported?
    Concerning deposit requirements for product transportation, it is customary for us to request an initial deposit to defray associated transportation expenses. The deposit amount may vary based on shipment characteristics and mutually agreed-upon terms with the client. We remain flexible in discussing and adjusting deposit terms to accommodate individual preferences. Typically, this practice applies to customers without established contracts, where a 50% down payment is customary.
  • Do you offer tracking services for shipments travelling on these routes?
    Certainly, we provide comprehensive tracking services for shipments traversing diverse routes within the DRC. Our advanced tracking system empowers customers to monitor shipment whereabouts and status in real-time, ensuring transparency and reassurance throughout the transportation process. Please feel free to inquire about our tracking services when discussing your transportation needs with us.
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